Information for health plan members

The MultiPlan Network is a nationwide complementary PPO network. Your health plan is most likely utilizing the MultiPlan Network to give you access to an additional choice of providers that have agreed to offer a discount for services.

No. The PHCS and MultiPlan networks are networks of medical doctors and facilities that health plans use in order to provide a broader choice of healthcare providers offering discounted services to their members. MultiPlan does not offer insurance, does not administer benefit plans, and does not pay claims to the doctors or facilities in our network.

You can select “Find a Provider” in the upper right corner of our website to search for a doctor or facility, or your ID card may also list a phone number for this purpose.

You can select “Find a Provider” in the upper right corner of our website to search for a doctor or facility, or your ID card may also list a phone number for this purpose.

We appreciate hearing about any discrepancies that we may have in our provider information so that we can work to keep it as current as possible. Please ask your health care provider to contact us with their updated information.

 The online provider search contains all the providers that participate in our networks. If your provider is not listed, you may nominate him/her into the network by using the “Invite your provider to join our networks here” link above on this webpage.

The online provider search contains all the providers that currently participate in our networks. If your provider is not listed, you may nominate him/her into the network by using the “Invite your provider to join our networks here” link at the top of this page.

Although we update the website daily, it is possible that providers drop out of the network or that staff at the provider’s office are unaware of their participation. If your provider is indicating that they do not participate, please contact our Customer Service at the telephone number listed on your healthcare ID card to bring the matter to our attention.

Our network includes providers associated with the majority of specialties. If you are unable to locate a particular specialty, please contact the 1-800 number listed on the back of your ID card.

MultiPlan does not contract with dentists for routine dental care; however, we do have oral surgeons if that type of dentist is required. Be sure to verify that services are covered under your plan by contacting your insurance company, human resources representative or benefits administrator directly.

As MultiPlan is not your health plan and we do not maintain information regarding your insurance or health plan, we aren’t able to assist. For eligibility or benefits questions, contact your insurance company, human resources representative or health plan administrator directly.

Through your health plan you have access to providers in our networks, but we do not administer your plan or maintain information regarding your insurance. For payment questions, including those about co-payments, deductible and premiums, you will need to contact your insurance company, human resources representative or health plan administrator directly.