We are aware of the articles recently published by the New York Times. We fundamentally disagree with the depiction of our position in the industry and the services that we provide. MultiPlan plays an incredibly vital role in the entire healthcare ecosystem – including providing value-add services to:

  • 1.4 million contracted providers
  • More than 100,000 employers and plan sponsors with 60 million plan members
  • Over 700 healthcare payors

Each of these stakeholders relies on MultiPlan’s services and tools to avoid costly negotiations and ensure stronger and more efficient relationships between providers and payors, while ensuring market-based and fair pricing for healthcare services.

In fact, long before the passage of the No Surprises Act, MultiPlan has been committed to lowering out-of-network costs, reducing out-of-pocket expenses and removing balance bills from the healthcare system.

The article misses the fundamental economics of the healthcare system, in particular, out-of-network healthcare services pricing, and resultant claims processing and adjudication and the sources of balance bills in the out-of-network realm.

  • MultiPlan has provided network, negotiations, data analytics and other services for nearly 44 years that have improved price transparency, materially reduced or eliminated balance bills from providers given our widely accepted solutions and reduced the overall cost of care for all consumers of healthcare – payors, employers and patients.
  • In 2023 alone MultiPlan identified over $22B in savings for payors, employers and consumers in the healthcare industry.

MultiPlan is and always has been focused on bending the cost curve in healthcare with fairness, efficiency, and affordability for consumers.